Maxxon Outfitters is proud to be a leading manufacturer in custom-crafted private-label fishing products—a status we've held for over a quarter century. Made by anglers, for anglers, we proudly stand behind every product we make, and your satisfaction is very important to us.
We fish, so we understand how equipment can sometimes be inadvertently damaged. Unfortunately, for such cases, our lifetime warranty dose not cover these damages. However, we do offer parts and rod sections for most of our products in the event you need a spare.
Please check out our "Essentials & Parts" page or feel free to contact us by phone to order what you need. We ship these items by US Priority Mail so you can expect to receive them quickly.
Maxxon Outfitters Lifetime Warranty covers defects in workmanship or materials in new rods and reels only. This warranty does not cover damage caused by abuse, misuse or any other form of damage caused by the direct or indirect use of the product. All warranty claims must be deemed a manufacturer defect by an authorized Maxxon Outfitters representative and be assigned a warranty authorization number before proceeding. To obtain coverage and proceed with a claim, the original purchaser must have registered their product at MaxxonOutfitters.com or be able to provide the following:
(1) Purchaser's contact information, including full name, return address, phone number and e-mail address
(2) ALL pieces, parts and components of the product accompanied by an image of the damaged unit in its entirety
(3) Warranty authorization number
(4) Shipment tracking information
(5) Dated proof of purchase
All authorized claims must be sent, shipping paid, to:
Maxxon Outfitters / Warranty Department
8803 S. 218th Street
Kent, WA 98031
*PLEASE DO NOT send your product to us before contacting one of our team members and getting an authorization prior to doing so. Maxxon Outfitters will not be responsible for tracking or replacing any or all items sent without authorization.